FAQS
Q: What is MedXol?
A: MedXol is Pakistan’s leading digital healthcare marketplace offering affordable access to OPD consultations, IPD services, lab tests, homecare, and pharmacy discounts via a smart healthcare card.
Q: How do I get a MedXol Digital Health Card?
A: You can register online at www.medxol.com, call our helpline 0331-3-MEDXOL, or visit a MedXol facility near you.
Q: Are my medical records secure with MedXol?
A: Yes. We use top-grade encryption and follow international healthcare data protection standards to ensure your information remains private and secure.
Q: Where can I use the MedXol card?
A: You can avail services at hundreds of MedXol partner hospitals, clinics, labs, and pharmacies across 100+ cities in Pakistan.
Q: What types of discounts are offered?
A: MedXol cardholders receive:
- Up to 20% off OPD & IPD services
- Up to 40% off diagnostic & lab tests
- Up to 10% off pharmacy items
- Up to 30% off homecare services
Q: Can I upgrade or cancel my subscription?
A: Plans cannot be canceled or refunded once activated. You may, however, opt for additional family coverage or upgrade to a physical card anytime.
Q: What happens if I lose my card?
A: Digital cards can be reissued for free. Physical cards can be replaced for a nominal fee.